Frequently Asked Questions

Below are all kinds of frequently asked questions from people who want to have things transported via our platform.

  • What is is a platform that allows you to hire a professional and non-professional chefs/cooks within your nearest location. Cook4me offers a new culinary alternative, allowing you to enjoy a personalized gastronomic experience by the hands of a these chefs/cooks in the comfort of your environment. Cook4me gives chefs/cooks the possibility to make a living or profit by doing what they know how to do best, which is cooking and serving people.

  • How does work? allows clients to book or order a private chef/cook in their nearest location. All what the client has to do is make a request by going to our site and type in any kind of dish they want and then, comes the profiles of the  chefs/cooks around their neighborhoods that can cook or make that which they requested for. When the client surf through the profiles of the chefs, they can see the price tags attached to the  dish they requested for,  and  they can get into  a conversation with the selected chefs of their desire to determine what is going to happen next. And if, an agreement is made, the service can be rendered. Cook4me charges 100% percent of the service and exchanges the contact information between the chefs and the clients.

    Payment would be made to chefs upon the payment agreement of their choice. For example chefs can opt to be paid between a span of 2 or 3 days after the job is done or maybe a week or a month after their services are done.

  • How does earn a profit? offers a  four subscription plan and a commission per order plan  for the chefs/cooks that would be working as a freelancer on our platform.

    Below are the listed subscription plan and  price tags.

    1. First 30 days is free , which is the basic plan and after that subscription is mandatory for chefs/cooks to be able to access the premium packages has to offer. And of course subscription can be ungraded, extended and ended anytime.
    2. The 3 month intermediate plan, which spans for 3 months, with features like premium support. Check and go included, app included, 3months validation and of course subscriptions can be ungraded, extended and ended  The price is 15euros. And has the platform expends, an increment of price would be determined  in the nearest future by  cook4me the management team.
    3. The 6 months professional plan, which spans for 6 months, with features like premium support, check and go included, boost client included, app included and 6months validation and of course subscriptions can be ungraded, extended and ended anytime. The price is 30euros. And has the platform expends, an increment of price would be determined in the nearest future by the cook4me management team.
    4. The 12months expert plan, which spans for a year, with features like premium support, boost clients included, check and go included, app included and a year validation, and of course subscriptions  can be ungraded, extended and ended anytime. The price is 50 euros. And has the platform expends, an increment of price would be determined in the nearest future by the cook4me management team.
    5. Cook4me also earns a 10% commission per order.
  • Who can be a Chef/cook?

    Anyone can register using this platform, it’s all for professional  chef and non-professional chefs or cooks. If you have a solid background of being a good cook without having a certificate to be called a chef, you can as well sign in and use the platform to your own advantage and any person that has prior experience or training as a chef can  also offer their services through . The objective of the website is to offer a wide variety of chef’s & cook's profiles so that the client can find the right menu and profile for every occasion.

  • What are the requirement to become a cook4me chef/cook?
    • Registration is compulsory
    • Chefs must fill in all necessary personal details
    • Documents such as passport or driving license must be uploaded during the signing up process to ensure cook4me keeps track of all the registered chefs/cooks.
    • All registered chefs must apply for VOG(certificate of good conduct) for security reasons.
    • If you earn more than 25,000 per year you must be registered by the Chamber of Commerce as a freelancer, and therefore calculate your tax. But if you earn underneath that amount, you must have a VAT number, this goes through the tax authorities(belastingdienst). This is arranged by the person registering as a chef/cook, so you don’t not have to pay extra money for Tax declarations.
  • What is the pricing for the chefs/cooks?

    Chefs/cooks will have the freedom to fill in their own price on their food menu  meal they will be cooking for the clients.

  • Do I need to pay in order to use

    Yes,  as mentioned above , there is a cheap and reasonable  subscription plan guiding our platform. is a platform that understand the people and would always offer the best of services that would please anyone using their platform. also  earns 10% of the total amount of each order.

  • What is the process I should follow to receive requests through

    To receive service requests from customers it is essential to have a complete chef profile. Once validated by the team, you will begin to receive service requests in your personal dashboard message or e-mail. And by responding to the request with your menu suggestion, the client will be able to reserve your services by paying the full cost of the service. After the service is done, Cook4me will pay the chef's/cooks  share by bank transfer or PayPal.

  • How much time do I have to answer or reject a customer request?

    We recommend you to answer as quickly as possible because the client receives various proposals from chefs in a few hours. As soon as the client finds the profile that they like, they can reserve the service, The platform prioritizes the chefs with a faster response time.  

  • How much do I charge for my services?

    The price is always set by the chef. Cook4me is a platform through which chefs/cooks can obtain new clients, however every chef/cook is free to determine the value of their services and charge accordingly.

  • What must be included in the price of the menu?

    The total price should include:

    • Menu design
    • Preparation of the dishes in the client's house (There is the possibility of elaborating a time and place for the menus that require longer preparation time).
    • Service
    • Cleaning up

    If the client wants any additional service (drinks, additional groceries or cutlery...) that would be charged on the side adding to the total charge.

  • How can I establish communication with my client?

    All communication prior to service will happen through the website. This way, the chef and the client will have a record of the messages that can be looked back at,  in case there are any incidents. Once the order  is set, the chef and the client will exchange information so they can finalise the offer. However, we recommend that you keep using the website to message, so that there is a record of every conversation in case of any inconvenience or misunderstanding.

  • Why can't I call or send an email before the order is made?

    We require all contact between chefs and clients to be through the website before the reservation/orders are made so that we can maintain your privacy, offer customer services and adhere to the terms and conditions of Cook4me. Once the customer has made a order, the contact information will be available to both the chef and the client. To allow them to finalise the last details in a timely manner. We recommend that you keep using the website to message, so that there is a record of every conversation in case of any inconvenience or misunderstanding.

  • How do customer ratings work?

    Customer ratings are a key part of cook4me. After every service the client receives a feedback form by email to evaluate the service that the chef/cook provided. The feedback includes questions regarding the quality of the food, explanation of the dishes, cleaning of the utensils and kitchen as well as the overall service. Chefs with good evaluations will invoke higher confidence from customers which will be essential to have a strong profile.

  • What happens if I don't attend a reserved service?

    In cook4me we take very seriously the responsibility and respect between customers and chefs. Every incident would be analysed individually by our team, to decide if the chef must be removed from our platform. Cook4me bases its values on the mutual confidence between customers and chefs, that's why we provide the tools of communication; in order to interact before the reservation or order. In addition, we also provide the emails and phone numbers after reservation/orders  to inform the  both parties of any problems that may arise prior to service.

  • Do I have to pay tax on my earnings?

    Cook4me recommends that you consult our helpdesk regarding  your tax obligations. Because as a registered freelance chef, you are obligated to pay your taxes for your earnings. And if you aren’t making about 25000 euro a year as a none registered freelancer, you are also obligated to  ask for a VAT number to ensure all your tax duties are meet.

  • Who are the chefs/cooks?

    The chefs/cooks you can hire through cook4me are certified and non- certified cooks. But, they are all screened by the cook4me recruitment team  to ensure they meet our requirements to be able to use our platform. They are obliged to operate professionally and most especially, to be able to render a good cooking service to their clients.

    The chefs/cooks that would be hired through our platform also  work full-time as private chefs or are working in restaurants and offer their services as a compliment to their every day job.

  • Why should I book a private chef?

    By hiring a private chef you will enjoy an unforgettable culinary experience without leaving the comfort of your home. Whether it is for breakfast, lunch and  dinner between friends, a romantic night in, or a family reunion, this service will exceed expectations. Customize your menu and the chef will take care of everything else. This includes shopping, cooking, setting the table and cleaning up afterwards.

  • What does the service include?
    • Menu design
    • Purchase of raw materials
    • Preparation of the dishes in the client's house (There is the possibility of elaborating a time and place for the menus that require longer preparation time).
    • Service
    • Cleaning up
    • Any additional service (drinks, extra waiters, cutlery...) will be billed separately.
  • How can I hire a chef through Cook4me?

    From the homepage of the website, click on the search button and type in any kind of food you want. You will get to see the profiles of chef/cooks around your neighborhood that has the food you typed in their menu  , and then you can look through and select which one of the profiles of chef/cooks you prefer and start a conversation by messaging them. When you have chosen a chef/cook you like, Once you have confirmed the reservation, information  can be exchanged from both parties within our cook4me platform. Client can then proceed to pay  for the services that would be rendered to them by the chef/cooks.

    We will hold the payment to the chef until the after the service, in order to guarantee that there are no incidents or inconveniences in the last second.

  • How do I choose a chef?

    The description of the chefs' past experience and training, as well as the pictures of the dishes are all very important factors, but don't forget to also look at the reviews given to the chef by previous customers. Read all the evaluations and check the scores other customers have given the chefs/cooks. Use this information to judge for yourself and choose a chef right for you. In we believe that the opinion of the customers is the best way to measure the quality of the chef. Don't forget to tell us what you think and review your chef after the service.

  • Can I talk to the chef prior to making a reservation/order?

    Of course you can. If you have any questions about the dishes, preparation time, arrival time, the necessary utensils etc, simply send a message through the online chat which is applicable for every chefs/cooks  profile and proposal.

  • What happens if the chef cancels the service?

    Don't worry! We will refund you fully and we will help find you a new chef/cook and service similar to the one you originally requested or better still you can always go back to search for other chefs/cooks  through our chefs profiles. For more information, you can read the cancellation policy.

  • How does the customer review section work?

    Customer reviews are a key aspect for Cook4me, since they allow us to obtain objective information, from the customers, about the chef. At the same time, they help future customers to choose the chef most suitably equipped for their event. Right  after the service, the customer will receive a feedback survey, to evaluate the chef. They will be able to express their opinion and experience during the service.